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Refunds and Returns

60-Day Money Back Guarantee

MyPillow Ltd will refund 100% of your purchases price (less shipping costs) for any reason within 60 days from the time we receive your returned product. Return costs are the responsibility of the customer.

10-Year Warranty

MyPillow Products have a 10-year warranty on any workmanship and/or material defects. MyPillow will replace the defective product and product of equal or greater value. In the unlikely event that your purchase is unsatisfactory and/or defective.

Please contact our MyPillow Customer Service Team.
Email: support@mypillow.co.uk
Phone:  0800 0962101

Refunds

Refunds will be processed on the payment method that was used to place the order, within 3 days from the notification of the return of the item. If a debit card is used, the funds should be back in the debit cards account within 3 working days. If a Credit Card is used, the funds can be returned within 7 working days. PayPal could also take up to 7 working days. Any addition shipping costs with not be refunded.

Shipping

Delivery within 3 working days of order being placed.

Click and Collect delivery is completely free of cost.

Delivery direct to customer will have a surcharge added (price indicated on the shipping method section upon checkout).