MyPillow Ltd will refund 100% of your purchases price (less shipping costs) for any reason within 60 days from the time we receive your returned product. Return costs are the responsibility of the customer.
MyPillow Products have a 10-year warranty on any workmanship and/or material defects. MyPillow will replace the defective product and product of equal or greater value. In the unlikely event that your purchase is unsatisfactory and/or defective.
Refunds will be processed on the payment method that was used to place the order, within 3 days from the notification of the return of the item. If a debit card is used, the funds should be back in the debit cards account within 3 working days. If a Credit Card is used, the funds can be returned within 7 working days. PayPal could also take up to 7 working days. Any addition shipping costs with not be refunded.
Delivery within 3 working days of order being placed.
Click and Collect delivery is completely free of cost.
Delivery direct to customer will have a surcharge added (price indicated on the shipping method section upon checkout).